Privacy Policy

Privacy Policy

Last Updated: 10/12/2025

This Privacy Policy explains how Reynolds Property Maintenance (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our maintenance services, visit our website, or interact with us in any other way.

By engaging with our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Address
• Email address
• Phone number
• Payment information (processed securely through third-party providers)

B. Service-Related Information

• Property details
• Maintenance history
• Photos or videos supplied for service purposes
• Scheduling and appointment data

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data (via cookies or similar technologies)

2. How We Use Your Information

We use the collected information to:

• Provide, manage, and complete maintenance services
• Schedule appointments and communicate with you
• Process payments and send invoices
• Improve our services, website performance, and customer experience
• Maintain safety, security, and operational efficiency
• Comply with legal and regulatory requirements

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted partners who help us perform maintenance, billing, or operational tasks
• Legal Requirements: If required by law, or to protect our rights, customers, or the public
• Business Transfers: In the event of a merger, acquisition, or business restructuring

All third parties are required to maintain confidentiality and use your information only for the intended purpose.

4. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.

6. Your Rights and Choices

Depending on your location, you may have rights such as:

• Accessing your personal data
• Updating or correcting your information
• Requesting deletion of your data
• Opting out of marketing communications

To exercise these rights, contact us at: dan_reynolds1991@icloud.com

7. Cookies and Tracking Technologies

Our website may use cookies or similar tools to:

• Improve browsing experience
• Analyse website traffic
• Enhance service performance

You may adjust cookie settings through your browser preferences.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Reynolds Property Maintenance

7 Hatherton Place, Aldridge, Walsall, WS9 8AZ
07553926601
dan_reynolds1991@icloud.com